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FAQs

Below FAQ are some common concerns of our clients.

If you have other questions, please just send us a message and we will reply as soon as we can.


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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Sale Questions

Yes. We have overseas warehouse in these countries / regions.
You can choose where to ship from according to your preference.

Yes, all USABLOCKS products are shipped free of charge with no minimum purchase.
Once full payment is received, your package will be delivered to the carrier for preparation and shipping.

We support PayPal and credit cards for payment.
To protect your interests, your payment will be temporarily held by PayPal,
and will not be released to us until you are satisfied with the purchase.
We recommend using PayPal because it charges less fees and refunds are faster.

In order to keep our prices low, we sell our products without their original boxes.
We guarantee that the packaging will still be intact and protected.
However, if you want us to ship with the box, please contact us.

If you find some pieces missed or damaged (due to shipping or manufacturing issues),
do not worry and please contact us ASAP, we will resend them for you immediately for free.
Please refer to this page to find more information about after-sale service.

For more information please refer to our tax and custom page.
Unable to find satisfactory answers? Contact Support

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